Contact Us

If there are any questions regarding our privacy policy, you may contact us:

By e-mail:

By phone: +1 800-947-3188


By mail:

Penthouse Queen

785 Queen St E

Toronto, ON

M4M 1H5


Privacy policy

Information we collect

When you register or sign up for our services, you may be asked to provide the following Personal Information to be collected:

  • Your full name
  • Phone number
  • Email address

Log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor’s email and a username will be stored on the server.

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.


How we use information

 By providing the following information we collect from you when you register or sign up for our services, you consent to its use to:

  • Send you requested service information
  • Respond to customer service requests
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Enhance the visitor’s experience to display personalized content and possibly advertising

We only use your Personal Information only for the purpose you agreed upon and only keep the record as long as necessary to achieve its purpose.


You can opt-out or unsubscribe at your convenience following instructions, which are included in an e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.


How we share information

3rd party advertising companies may also use cookies for tracking purposes. Google, as a third party vendor, uses cookies to serve ads.

Google’s use of the DART cookies enables it to serve ads to visitors based on their visit to sites they visit on the Internet. Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.


How we protect your information

Your Personal Information that is collected by secured networks and is protected from theft, loss, unauthorized access, disclosure, use, copying or modification regardless of how the information is stored.